ESET LLC, a leader in cybersecurity, adopted NetSuite to handle its rapidly growing e-commerce demands, scaling from 4,000 to 30,000 monthly orders in four years. With NetSuite, ESET achieved a tenfold increase in revenue, improved customer support efficiency, and strengthened anti-fraud controls—all while keeping overhead low.
ESET deployed NetSuite ERP, CRM, and e-commerce capabilities, enabling:
“We have been able to customize NetSuite to meet most of our needs, faster and at a lower price than we would have with any other system,” says ESET LLC.
NetSuite enabled a rapid expansion in e-commerce sales, meeting demand efficiently.
Customer support, sales, and referral programs are now fully automated, improving workflow efficiency.
With 200 users, ESET benefits from a unified ERP, CRM, and e-commerce solution that scales with its needs.
NetSuite has empowered ESET to achieve tenfold revenue growth, streamline operations, and enhance customer support—all while minimizing overhead. With a unified, scalable platform, ESET is well-equipped for sustained growth in the cybersecurity sector.
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