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Complete NetSuite Pricing Guide for 2024

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Don't Overpay, Get a Tailored NetSuite Solution

NetSuite is a powerful multi-modal platform, so one-size-fits-all pricing simply doesn’t exist. This guide will help you understand your specific needs to craft a customized NetSuite solution that maximizes your ROI.

Feeling overwhelmed by NetSuite pricing options? You can skip the text-heavy read with this video.

5 Factors That Impact NetSuite Pricing

NetSuite pricing can be complicated – here are the factors you need to consider:

Factor #1

Number of Users

How many people in your company will need access to NetSuite?

Factor #2

Company Needs

What specific functionalities (features) do you need to achieve your goals (e.g., inventory management, sales tracking)?

Factor #3

Essential Add-Ons

Are there any specialized tools (modules) that enhance NetSuite’s capabilities for your industry?

Factor #4

Customization Level

Do you require any adjustments to tailor NetSuite to your unique workflows?

Factor #5

Implementation & Support

We’ll guide you through the setup process and offer ongoing support to ensure success.

Let's Simplify Things:

NetSuite Item Est. Price Schedule
NetSuite Implementation Cost
$25,000 – $100,000+
One-time
NetSuite Customization Cost
$150 – $250
Per hour
NetSuite Integrations Cost
$0 – $1,000+
One-time Setup + Annual Fee
NetSuite Training & Support Cost
$2,500 – $10,000+
As needed
NetSuite Licensing Price
Annual
Advanced NetSuite Modules
Annual

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NetSuite Pricing Guide

How Does NetSuite Pricing Work?

NetSuite offers tiered licensing plans to suit businesses of all sizes. Here’s a quick overview to help you choose the right fit:

1. NetSuite Financial Management (ERP)

Perfect for companies that already have a CRM and want to integrate NetSuite with their existing solution. This edition focuses on core ERP functionalities.

2. NetSuite Starter Edition (ERP & CRM)

Ideal for small businesses (under 10 users and 50 employees) needing core ERP and CRM functionalities (CRM functionality is optional in this edition).

3. NetSuite Mid-Market Edition (ERP & CRM)

Perfect for growing businesses (over 10 users) with multiple legal entities requiring consolidated financial reporting. This is the most popular choice.

4. NetSuite Enterprise Edition (ERP & CRM)

Designed for large enterprises (over 1,000 users) with complex financial and operational needs.

Out-of-the-box NetSuite has a lot to offer:

Here’s what you can expect as standard NetSuite ERP features:

  • General Ledger

  • Accounts Receivable

  • Accounts Payable

  • Acceptance of Credit Cards, ACH, EFT

  • Bank Management & Reconciliations

  • Multi-Currency & Multi-Language

  • Item & Basic Inventory Management

  • Project Management (Basic capabilities)

  • Order Management

  • Purchasing

  • Employee Center (Time & Expense Management)

 

Here’s what you can expect as standard NetSuite CRM features:

  • Marketing Automation

  • Sales Force Automation

  • Case Management

  • Partner Relationship Management

Service Tiers

Historically NetSuite offers four different service tiers referred to as (Tier 3, Tier 2, Tier 1 and Tier 1+/0).

These tiers have since been rebranded and packaged and are now referred to as StandardPremiumEnterprise and Ultimate.

Standard

Number of Users: 100
File Storage (GB): 100
Monthly Transaction Lines: 200,000

Premium

Number of Users: 1,000
File Storage (GB): 1,000
Monthly Transaction Lines: 2,000,000

Enterprise

Number of Users: 2,000
File Storage (GB): 2,000
Monthly Transaction Lines: 5,000,000

Ultimate

Number of Users: 4,000
File Storage (GB): 4,000
Monthly Transaction Lines: 10,000,000

User Licenses

NetSuite uses a ’named user’ licensing model, meaning each user has their own dedicated login. 

This ensures clear access control and simplifies user management.

Full User Licenses

Ideal for employees who frequently use NetSuite functionalities like managing financials, sales, operations, or customer service.

Self-Service User Licenses

Perfect for users with limited tasks like submitting time sheets, expense reports, or purchase requisitions.

Don't Need Full Access?

NetSuite offers alternative solutions for users who only need to view data.

  • Data Exports – Export data to Excel for easy access and analysis.

  • Scheduled Reports – Set up reports for automatic delivery to non-licensed users. Reports can be formatted in various formats like Excel, PDF, or Word.

Advanced Modules

NetSuite offers additional features beyond core CRM and ERP functionalities to meet your specific needs. 

These features come in two forms:

1. Individual Modules

Add functionalities like advanced inventory management, project management, or ecommerce on a per-module basis.

2. Industry Suites

Pre-built packages with essential modules tailored for specific industries like manufacturing or retail.

Key Features

Top tips for choosing the right NetSuite modules:

Start Simple, Scale Up Later

Subscribe to modules only when needed.

Pefect Fit for Your Business

Choose features that align with your unique requirements.

Adapt to Your Growth

Easily add or remove modules as your business evolves.

Pricing and Resources

  • Module pricing varies depending on your NetSuite edition (Limited, Mid-Market, Enterprise).

  • Learn more about specific modules by downloading the NetSuite Advanced Module datasheet (link included).

NetSuite OneWorld

  • For businesses with multiple legal entities, NetSuite OneWorld streamlines financial management and consolidation. Consider this module from the beginning if you have this need.

NetSuite Module Datasheet

For a detailed description of NetSuite add-on modules, click the links below to download a NetSuite Advanced Module datasheet.

Financial Management Modules (FMS)

Inventory & Manufacturing Management Modules (WMS & MRP)

NetSuite Services Resource Planning Modules (SRP)

Human Capital Management Modules (HCM)

Ecommerce & Retail Management Modules (POS)

Implementation Phases

NetSuite implementation costs vary depending on your business needs. 

Here’s a simplified breakdown of the key phases involved:

Phase 1: Planning

Focus: Understand your business processes and customize NetSuite to fit.

Time Investment: Approx. 50-150 hours (depending on complexity).

Cost Estimate: $7,500 – $37,500 (hourly rate of $150-$250).

Pro Tip: Invest time here to avoid costly changes later.

Phase 2: Building

Focus: Set up NetSuite based on agreed-upon requirements.

Time Investment: Approx. 2-3x the time spent on Discovery & Analysis.

Cost Estimate: Varies based on Discovery & Analysis phase.

Pro Tip: Consider “self-implementation” for simpler projects to save on costs.

Phase 3: Fine-Tuning

Focus: Address specific needs with custom coding or drag-and-drop workflows.

Cost Estimate: Allocate an additional budget of $3,000 – $15,000.

Pro Tip: Not all businesses require extensive customization.

To get an accurate estimate, use our free NetSuite calculator.

NetSuite Integration Options

NetSuite plays well with others! Here are 3 ways to connect NetSuite with your favorite business applications:

SuiteScript

SuiteTalk is available with your NetSuite subscription. The only cost associated with this type of integration is the labor hours associated with building and maintaining the integration.

NetSuite Connectors

NetSuite Connectors function as a bridge, allowing for a seamless "plug & play" amalgamation of NetSuite with other applications, eliminating the necessity for coding.

Integration Platform (iPaaS)

Integration Platform as a Service (iPaaS) represents the third modality for NetSuite integration. The pricing for these solutions is contingent on the client's integration needs and can range from several hundred to a couple of thousand dollars per month.

Total Cost Estimate

NetSuite implementation costs can vary depending on your project scope. Here’s a ballpark figure to consider: $25,000 – $75,000

This range includes common activities like:

  • Planning & Analysis

  • System Setup

  • Data Migration (optional)

  • Integrations (optional)

  • Customization (optional)

  • User Training

Additional NetSuite Costs

This section breaks down some additional expenses to consider when implementing NetSuite.

Support

Basic support is free, but 24/7 access requires a paid upgrade.

Financing

Cumula 3 can help you explore financing options for your NetSuite investment.

Implementation Methodology

SuiteSuccess offers pre-configured solutions for faster implementation, but may not be suitable for complex needs.

Subscription Length

Longer subscriptions (e.g., 5 years) can offer greater price predictability.

Sandbox Account (Optional)

Allows for testing customizations without impacting live operations (additional cost).

Service Tiers

Higher tiers offer dedicated resources and more customization (increased cost).

NetSuite SuiteCommerce

NetSuite SuiteCommerce helps businesses of all sizes sell online. Here’s a breakdown of their options.

Sitebuilder

Ideal for small businesses starting out with e-commerce.

Price: TBA per month

 

Features Overview:

  • Simple Webstore Creation

  • Order Processing

  • Customer Management

Detailed Features:

  • Webstore Design and Development

  • Order Management

  • Merchandising

  • Customer Relationship Management

  • Basic Marketing and Merchandising Tools

SuiteCommerce Standard

Ideal for small to medium businesses needing more features.

Price: $2,000 per month

 

Features Overview:

  • All Basic Features

  • Marketing Tools

  • Advanced Order Management

  • CRM

Detailed Features:

  • Webstore Design and Development

  • Order Management

  • Merchandising

  • Customer Relationship Management

  • Basic Marketing and Merchandising Tools

  • Advanced Marketing and Merchandising Tools

  • Advanced Order Management and Customer Relationship Management Features

SuiteCommerce Advanced

Ideal for businesses with complex needs, high volume, or customization requirements.

 

Price: $4,000 – 5,000 per month

 

Features Overview:

  • All Standard Features

  • Advanced Marketing & Personalization

  • Real-time Customer Tracking

Detailed Features:

  • Webstore Design and Development

  • Order Management

  • Merchandising

  • Customer Relationship Management

  • Basic Marketing and Merchandising Tools

  • Advanced Marketing and Merchandising Tools

  • Advanced Order Management and Customer Relationship Management Features

  • Personalized Product Recommendations

  • Customer Segmentation by Behavior

  • Real-time Customer Behavior Tracking

NetSuite OpenAir and NetSuite SRP

Here’s a comparison between the two to help you choose which one fits your business better.

NetSuite OpenAir

NetSuite OpenAir helps professional service businesses manage projects, resources, time, and expenses. Here’s what you need to know.

All in one Solution

Track projects, resources, time , and expenses in one place.

Seamless Integration

Works perfectly with your NetSuite ERP (if you have one).

Flexible & customizable

Adapts to your specific needs and budget.

Given this variability in licensing, it’s advisable to consult with an OpenAir licensing specialist at Cumula 3 Group. This will allow you to accurately identify your requirements and gain a realistic understanding of your potential OpenAir pricing. It ensures you invest in a solution that not only meets your operational needs but aligns with your financial considerations as well, effectively paving the way for business growth and success.

  • Separate application requiring a connector to NetSuite

  • More powerful, suited for larger professional service organizations

  • Integrates with any ERP system
    Offers “best-of-breed” approach (potentially requires additional tools)

NetSuite SRP

NetSuite SRP is a project management solution built directly into NetSuite. It’s ideal for businesses that already use NetSuite

Project Management

Plan, Track, and collaborate on projects.

Resource Allocation

Assign the right people to the right tasks to optimize your team’s workload

Job Costing

Track projects expenses and profitability for better for better financial insights.

 

Future-Proof Your Business

Find Your Ideal NetSuite Solution

Answer a few questions and we’ll find the best NetSuite pricing plan for your business.